Refund & Return Policy

1. Our 30-Day Guarantee

At AllInOne Wholesales, we stand by the premium quality of our vitamins, supplements, grocery staples, and home decor items. We offer a **30-day return window** from the date of delivery.

2. Retail Returns

If you purchased items as a retail customer:

• Unopened Items: Eligible for a full refund back to your original payment method. We provide free prepaid shipping labels.
• Opened Supplements: If you are unhappy with the flavor, digestion, or results of any vitamin or supplement, you can return the opened jar within 30 days. As long as at least 70% of the contents are remaining, we will issue a full refund or store credit.
• Perishable Grocery: For fresh aromatics and cold-pressed juices, returns are not accepted. However, if they arrive damaged or spoiled, email us a photo within 48 hours for an immediate refund.
• Home Decor: Must be returned undamaged in original packaging with all protective buffers (foam, bubble wrap) intact.

3. Wholesale (B2B) Returns

Due to deep margins on B2B wholesale case volume, the return parameters for business accounts are different:

• Damaged / Incorrect Shipments: You must inspect your freight or parcel immediately upon receipt. Any shortages, damage, or incorrect items must be reported to shipping@allinonewholesales.com within five (5) business days of delivery. We will ship replacements immediately at zero cost.
• Change of Mind: We accept B2B returns of unopened case quantities within 30 days. A 15% restocking fee applies, and the wholesale buyer is responsible for return freight costs.
• Net-30 Adjustments: Approved refunds for Net-30 orders are issued as credit memos, which are subtracted from your next monthly corporate invoice statement.

4. How to Start a Return

1. Email us at contact@allinonewholesales.com with your order number (`AIW-XXXXXXX`) and reason for return.
2. If eligible, our team will email you a prepaid UPS shipping label.
3. Pack the items securely, attach the label, and drop it off at any authorized UPS location.

5. Refund Processing Time

Once your package is received and scanned at our Paterson, NJ warehouse, we process refunds within three (3) business days. It may take an additional 5–10 business days for your banking institution to post the funds back to your card.

6. Contact Information

AllInOne Wholesales
Returns & Receiving Dept
238 Lindbergh Pl. Paterson, NJ 07503
Email: contact@allinonewholesales.com
Phone: +1 (973) 649-9022